Metropolitan Pavilion and Our Commitment to Safe Events

Metropolitan Pavilion is dedicated to safely hosting events while maintaining the highest level of service that we have been known for since we first opened our doors in 1992.

We are committed to compliance with the protocols and mandates of New York City and New York State health departments, the CDC, and the WHO as they pertain to indoor gatherings.

Metropolitan Pavilion has taken the Stay Well NYC Pledge of NYC & Company, the official convention and visitors bureau (CVB) for New York City. WE PLEDGE TO:

In addition to the Stay Well Pledge, during operations:

  • We sanitize event floors every 30 minutes, including all door handles, push panels, and hand rails, with 3M’s 5L disinfectant/germicide, a hospital-grade disinfectant.
  • We provide wall-mounted hand sanitizers in all event floor bathrooms and our entrance lobby.
  • We sanitize all restroom stalls and all sinks with 3M’s 5L disinfectant/germicide. (This was standard operating practice for Metropolitan Pavilion even before the pandemic.)
  • For back of the house areas, we are sanitizing all offices more frequently, and Lysol sanitary wipes are available in office areas, including near high-touch locations, such as stationary shared office equipment.

Metropolitan Pavilion is a member of the Banquet Events Strategic Taskforce (B.E.S.T.), which is comprised of event industry professionals representing all aspects of events from an operational standpoint. Its members include owners, general managers, and directors of food and beverage, catering, and housekeeping of the top 30 venues and hotels in New York City. The members of B.E.S.T. have also consulted our valued creative partners including but not limited to audio/visual and entertainment technology providers, caterers, design & décor companies, event planners, security firms, and rental companies.

To learn more, please see the B.E.S.T. Reopening and Safely Hosting Private Events Handbook. The handbook addresses event logistics such as guest arrival, registration, food and beverage service, disinfecting and sanitizing, front- and back-of-house procedures, and more. All venues that have participated in B.E.S.T. are committed to sharing best practices with each other as they evolve. We are all dedicated to working together to see safe, vibrant, and successful special events in the five boroughs of the greatest city on Earth.