Metropolitan Pavilion & Metropolitan West
Flexible Special Event Spaces and Full Event Production Services

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COVID-19 Response

Each of the six loft-style spaces of Metropolitan Pavilion (Chelsea) and Metropolitan West (Hell’s Kitchen near Hudson Yards and The Javits Center) combines a versatile, finished design with intensive lighting and sound environments, HD projection on screens or on the walls, LED display technologies, and phenomenal internet speeds. Production services include bar and catering, rentals, staffing, and more.

Our 65% repeat client rate demonstrates our commitment to customer service. Let us help with your event needs. Contact us today.

Our Commitment to Safe Events

At Metropolitan Pavilion, we want to guarantee our clients’ and guests’ safety at all events—from art shows to meetings, trade shows to sales. We help clients, guests and visitors feel secure. Our safety guidelines are followed by our staff throughout the entire event. Our COVID-related safety requirements show a strong commitment to safety. And we are happy to share them with you.

During events, we sanitize every event floor every 30 minutes. This includes frequently-touched surfaces like door handles. We use 3M’s hospital-grade 5L disinfectant/germicide. We sanitize all restrooms with the same. We provide wall-mounted hand sanitizers in all restrooms and the entrance lobbies, as well as in our offices and staff rooms. Our security team ensures the separation of foot traffic between designated entrances and exits. This means no intermingling of attendees arriving and leaving. Our HVAC system features upgraded general surgery-grade filtration. Rated 13 on the MERV scale (Minimum Efficiency Reporting Value), our filters control particles as small as 1.0–0.3 μm, including droplet nuclei. Metropolitan Pavilion also educates and trains all of our employees on all COVID-19 protocols and guidelines.

We help our clients in every way possible to host their event safely and in accordance with CDC guidelines and best practices. All guests (except for children under 3 years old) and staff must properly wear masks at all times. We do not permit masks with exhaust vents. Everyone is encouraged to double mask. Guests and staff must maintain 6 feet of distance from each other. Hand sanitizer must be applied when offered. In addition to temperature checks at entrances, we work with our clients to ensure on-time guest arrivals. This helps ensure a steady, socially-distanced flow.

Thank you for taking the time to learn about our commitment to providing safe, successful events at Metropolitan Pavilion. We look forward to seeing you.